IT Consulting & Support
Straight advice and hands-on help when you need it.
- On-demand technical support and troubleshooting
- Vendor and tool selection guidance, free of sales pressure
- System audits to flag risk before it becomes downtime
- IT roadmap and budget planning
- A single point of contact instead of a rotating cast of contractors
Break it down into what you actually need.
Most projects only need a slice of this service. Here's roughly what each piece runs on its own.
IT Health Check / Audit
NPR 35,000 – 100,000A full review of your current systems, risks, and quick wins.
Help Desk & Troubleshooting
NPR 18,000 – 60,000 / moDay-to-day technical support for your team, on call when things go wrong.
Vendor & Tool Selection
NPR 25,000 – 75,000Independent guidance comparing software or providers for a specific need.
IT Roadmap & Budget Planning
NPR 50,000 – 150,000A 12-month plan for what to fix, upgrade, or invest in and when.
Emergency On-call Support
NPR 7,000 – 15,000 / hrFast response when something critical breaks outside normal hours.
Staff IT Training
NPR 30,000 – 85,000Hands-on sessions to get your team comfortable with new tools or best practices.
Delivery, step by step.
Initial Consultation
A conversation about what's working, what isn't, and what's actually urgent.
Systems Audit
We look under the hood — tools, access, backups, and workflows — and document what we find.
Recommendations & Roadmap
A prioritized plan with rough costs, sequenced by risk and impact rather than by what's trendy.
Implementation Support
We help execute the plan directly, or guide your team through it — your call.
Ongoing Support Retainer
A standing relationship for questions, troubleshooting, and the next round of decisions.
Tech stack.
Pick a starting point.
Ballpark packages to scope a conversation from — every quote is finalized after we understand what you actually need.
Basic
Light-touch support for a small, stable setup.
- Email & chat support (business hours)
- Monthly check-in call
- Basic issue troubleshooting
Standard
The right fit for a growing team leaning on us regularly.
- Unlimited support tickets
- Quarterly IT audit
- Vendor & tool negotiation help
- Priority response time
Priority
A dedicated point of contact and fast response when it counts.
- Everything in Standard
- Dedicated support contact
- On-call emergency response
- Same-day remote or onsite help
| Feature | Basic | Standard | Priority |
|---|---|---|---|
| Email & chat support (business hours) | |||
| Monthly check-in call | |||
| Basic issue troubleshooting | |||
| Unlimited support tickets | |||
| Quarterly IT audit | |||
| Vendor & tool negotiation help | |||
| Priority response time | |||
| Dedicated support contact | |||
| On-call emergency response | |||
| Same-day remote or onsite help |